# Report a loss

*The business owner, reporting a loss against the register they already keep.*

- Business: Calder Electrical Services Ltd (`calder-electrical`), fictional, with synthetic transactions
- Rendered from: https://itspickle.app/claim?demo=calder-electrical
- As JSON: https://itspickle.app/api/audit?demo=calder-electrical

## A whole claim is a URL

There is no session, no cookie and no server-side state on this route. The kind of loss and every
answer live in the query string, so an agent can **assemble a complete claim and hand the finished
link to the person whose claim it is**, who reads it and presses send. No credential is involved,
because nothing is being done on anybody's behalf.

Build one like this:

    https://itspickle.app/claim?demo=calder-electrical&type=<kind>&ans.<key>=<answer>&ans.<key>=<answer>

- `type` is one of: `tool_theft`, `plant_theft`, `property_damage`, `injury_third_party`, `professional_dispute`
- `ans.<key>` answers one of the questions listed below, in the customer's own words, at most 240
  characters
- An unknown `type` is dropped rather than trusted, so a hand-built URL cannot put the page into a
  state the engine has no questions for

## No claim is open

Choose a kind of loss to start one. Only kinds this business could have are offered.

| Kind of loss | What it brings across |
|---|---|
| `tool_theft` | hand and power tools |
| `plant_theft` | plant and machinery |
| `property_damage` | nothing |
| `injury_third_party` | nothing |
| `professional_dispute` | nothing |

## What happens next

The claim goes to a human handler. Nothing here settles, decides or pays anything. A UK accountancy
practice must not fill in all or a significant part of a claim form for a client, so a claim is
always the client's own to make: that is why this route needs no authorisation and why the agent's
job ends at handing over a link.

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Illustrative only. This is a statement of demands and needs based on public records and information you confirm, not a personal recommendation or a quote. Prices are banded estimates derived from published rates and are not an offer of cover.